SSpark ERP

AI Platform

The AI layer under every application.

The AI Platform is the AI layer under every application — assistants, agents, automation and forecasting are built into business processes as a platform service, not bolted onto one module and left out of the rest.

Key Capabilities

Everything AI Platform covers out of the box.

AI Assistant

A conversational assistant available across the platform to answer questions and take approved actions.

AI Agents

Task-specific agents that execute multi-step work within defined guardrails.

AI Automation

AI-assisted steps embedded in workflows, not only human approval chains.

AI Forecasting

Forecasting models available to any module that needs one — demand, cash, attrition and more.

Document Intelligence

Extraction and classification for invoices, contracts and other documents.

Responsible AI Controls

Human-in-the-loop gates, audit logging and permission scoping for every AI action.

See AI Platform in Action

Product screenshots are being finalized as AI Platform nears general availability — the frames below stand in for them.

AI Platform — Assistant Console

Screenshot preview — coming soon

AI Platform — Agent Activity Log

Screenshot preview — coming soon

AI Platform — Document Intelligence

Screenshot preview — coming soon

AI in AI Platform

Part of the Spark ERP AI Platform, applied to AI Platform.

Agent Orchestration

Coordinates multiple agents and tools to complete a multi-step business task.

Human-in-the-Loop Approval

Routes higher-risk agent actions through the same approval workflow a person's request would follow.

Model Flexibility

Supports multiple underlying model providers rather than locking the platform to one vendor.

Workflows

An AI agent evaluates a triggering event and either takes a pre-approved action directly or routes higher-risk actions through the same human approval workflow used elsewhere on the platform.

Example flow

  1. 1

    Trigger Event

    A business event, schedule or user request.

  2. 2

    Agent Evaluates

    Assesses the situation against its defined scope.

  3. 3

    Human-in-the-Loop (if needed)

    Higher-risk actions route for approval.

  4. 4

    Action Executed & Logged

    Recorded on the same audit trail as any other change.

Integrations

AI Platform connects to the systems this domain typically runs alongside — see the fullIntegration Platform for the complete picture.

Country Support

AI Platform runs on Spark ERP's Country Packs, so local tax, statutory and compliance rules apply automatically.

Security

AI Platform inherits Spark ERP's platform-wide identity, tenant isolation, encryption and audit — the same security model every application runs on, not something rebuilt per module.

Customer Stories

Customer stories are being collected and will appear here.

No testimonial content is fabricated on this site.

Pricing

AI Platform is available standalone or as part of a bundled Spark ERP plan. See current plans and what's included.

Frequently Asked Questions

That depends on how the agent is scoped — low-risk actions can run directly, while higher-risk actions are configured to route through human-in-the-loop approval.

See AI Platform on your own data

Explore AI Platform in a live walkthrough, or start a free trial and try it yourself.