IT & Software ERP
Run a technology business on a technical, extensible ERP.
Industry Challenges
What makes it & software operations hard to run on generic software.
Services and subscription revenue in one system
A software company selling both projects and subscriptions needs billing and recognition that handles both without two separate systems.
Utilization visibility
Without connected timesheets and project financials, bench time and margin erosion are invisible until the quarter closes.
Support case volume at scale
Case management that doesn't connect to entitlements and SLAs makes support cost and quality hard to manage as the customer base grows.
The Spark ERP Solution
IT & Software companies run their own business on Spark ERP the way they'd expect a technical platform to work: project-based delivery, subscription and services revenue, and support operations all connect to the same Finance core, with the platform's own API and extensibility model available to run on internally.
Applications
The Spark ERP applications it & software teams use most.
IT & Software Industry Pack
A dedicated IT & Software Industry Pack (SaaS revenue-recognition templates, services delivery workflows) is on the roadmap; today, Project Management, Service Management and Finance are configured directly for a technology business's billing and delivery model.
Country Localization
IT & Software operations in India, Singapore, USA run on Spark ERP's Country Packs for local tax, payroll and statutory requirements.
IT & Software AI
Part of the Spark ERP AI Platform, applied to it & software operations.
Resource Recommendations
Suggests available, qualified resources for an open project role, useful for staffing delivery teams.
Case Triage
Suggests category, priority and queue as a support case is created.
Agent Orchestration
Coordinates multi-step automation tasks within the AI Platform, applicable to internal ops tooling.
Integrations
Systems it & software operations typically connect to Spark ERP.
- Git / CI-CD tooling (via API)
- Telephony / contact center
- Payment gateways
- Data warehouses
Customer Outcomes
Customer stories are being collected and will appear here.
No testimonial content is fabricated on this site.
Frequently Asked Questions
See Spark ERP for IT & Software
Explore how it & software teams run on Spark ERP, or start a free trial and try it yourself.