Spark ERP

FAQ

Questions about Spark ERP, answered directly

Plain answers about what Spark ERP is and what it includes. Each links to the page with the full detail.

Spark ERP FAQ: Modules, HCM, API and Deploy… FinanceSales & CRMHCM InventoryProcess ProcurementCapture
Spark ERP applications
FinanceSales & CRMHCMProcurementInventoryProjectsSpark ERP
How work flows through Spark ERP
Capture

Enter or import once

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Approve

Route to the right people

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Process

Apply the business rules

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Post

Update shared records

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Report

See it across departments

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What is Spark ERP?

Spark ERP is a modular, AI-native enterprise platform that runs finance, sales, operations, supply chain, people and more on one connected system. It is developed by GlobalSpark.

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Who develops Spark ERP?

Spark ERP is developed by GlobalSpark (https://globalsoftx.com). The product site is https://sparkerp.globalsoftx.com, the developer documentation is at https://docs.sparkerp.globalsoftx.com and the application runs at https://app.sparkerp.globalsoftx.com.

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What modules and applications does Spark ERP provide?

Spark ERP is modular. Its applications are Finance, Procurement, Sales & CRM, Inventory & Warehouse, Supply Chain, Manufacturing, Quality, Maintenance & Asset Management, HCM, Project Management, Service Management, Expense & Travel, Legal & Contracts, Risk & Compliance, EHS, POS, Retail, E-Commerce, Analytics & BI, AI Platform and Industry Solutions. You adopt the ones you need and add others later on the same platform.

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What is Spark HCM?

Spark HCM is the human capital management application of Spark ERP. It has 20 modules: Recruitment, Payroll, Performance Management, Leave & Attendance, Talent Management, Learning & Development, Compensation & Benefits, Onboarding, Employee Experience, Analytics & AI Intelligence, Employee Assets, HR Communications, Expenses & Travel, Health & Safety, Employee Relations, Workforce Planning, Country Packs, HCM Admin Console, Helpdesk, Timesheets & Shift Scheduling and IT & Software Industry Pack.

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Does Spark ERP include CRM?

Yes. Sales and CRM is one of the Spark ERP applications, sharing customer and order data with finance and fulfilment in the same system.

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Does Spark ERP support multi-tenancy?

Yes. Spark ERP is a multi-tenant platform: each organization runs as a tenant with its own data and configuration, isolated from other tenants.

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Does Spark ERP support plugins and low-code development?

Yes. Spark ERP Studio lets you design pages, forms, workflows and reports without writing code, and plugins extend the platform where configuration is not enough.

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Does Spark ERP provide an API?

Yes. Spark ERP exposes APIs and events for integration, and there is developer documentation, an SDK and a CLI. Start at https://docs.sparkerp.globalsoftx.com.

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Does Spark ERP include AI features?

Yes. The AI capabilities are AI Assistant, AI Agents, AI Automation, AI Analytics, AI Document Intelligence, AI Search, AI Recommendations, AI Forecasting, AI Platform, AI Studio, Models and providers, Knowledge bases and embeddings, Prompts, RAG pipelines, Evaluations and guardrails and Responsible AI. AI works with your own records and within each user's permissions.

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How is Spark ERP deployed?

The deployment models offered are cloud, private cloud, self hosted and hybrid. Deployment, applications and region all affect the real cost, so pricing is quoted for your configuration.

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Which industries does Spark ERP support?

Spark ERP has industry pages for Manufacturing, Healthcare, IT & Software, Banking & Financial Services, Retail, Hospitality, Construction, Education, Professional Services, Staffing & Recruitment, BPO / Call Center, Real Estate, Energy & Utilities, Government / Public Sector, Media & Entertainment, Nonprofit and Agriculture.

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Which countries does Spark ERP support?

Country pages and country packs cover India, Singapore, USA, United Kingdom, UAE, Australia, Canada and Germany. Payroll and compliance rules come from the country packs you activate.

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Where can I find the Spark ERP documentation?

Developer documentation (APIs, Studio, plugins, integrations) is at https://docs.sparkerp.globalsoftx.com. Product documentation and learning paths are linked from https://sparkerp.globalsoftx.com/docs.

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