1. Write down your must-have processes
List the processes that would hurt if they broke: payroll for each country you employ in, leave and attendance rules, approvals, and the reports leadership asks for. These become your test cases.
2. Check country and compliance coverage
Ask which countries have maintained statutory payroll, tax and leave rules, and how updates are delivered when regulations change. Coverage on a slide is not the same as a working, tested rule set.
3. Look at the employee and manager experience
- Can employees request leave, view payslips and update details on a phone?
- Can managers approve from the same place, with a clear history?
- How much of the routine load on HR does self-service remove?
4. Test integration and data ownership
- Does payroll post to your finance system without re-keying?
- Are there documented APIs and events, not just file exports?
- Can you export all of your data if you leave?
5. Plan for growth without overbuying
A modular system lets you start with core HR, payroll and time, then add recruitment, performance or workforce planning later. Ask how adding a module, a country or a legal entity works, and what it costs in configuration time.
6. Run a real pilot
Load a small, realistic data set, run a parallel payroll, and let a few managers and employees try their tasks. Problems show up quickly with real cases.
Frequently asked questions
How long does it take to choose HCM software?
It depends on your size and the number of countries. The requirements and pilot steps take the most time, so start with a clear written list.